VERIFICATION STATUSES
There is no single “verified” badge here.
One badge across every provider would be the easiest thing to build and the least honest thing to publish. Checking that a company exists and checking that its engineer is registered are not the same act, and a buyer deserves to know which one happened.
One badge hides exactly the thing you need to see.
Picture two builders, both showing a green tick.
The first was checked last month: owner’s identity confirmed against documents, premises visited, trade registration confirmed with the issuing body, three past clients contacted.
The second was checked two years ago: someone answered the phone and the category sounded plausible.
Under a single badge these look identical. They are not remotely the same, and the gap between them is precisely where a buyer gets hurt. So we show six layers, and we show which ones a provider actually holds.
The six layers
| Status | What we check | What it publicly means | What it does not mean |
|---|---|---|---|
| Listed | Telephone number, that the stated category is plausible, and that the entry is not a duplicate. | Contact details confirmed. The business itself has not been verified. | That the business exists as described, that the person answering owns it, or that anything they claim is true. |
| Identity verified | The owner’s identity, the stated trading area, contact details, and a signed provider agreement. | Identity and stated trading activity were checked on a named date. | That premises exist, that credentials are held, or that the work is good. |
| Premises verified | A physical visit. Dated images. Registration signage where registration is claimed. Stock or equipment sighted. | The premises and the specified observable facts were checked on a named date. | That the business is solvent, that equipment is owned rather than borrowed, or that capacity matches what is claimed. |
| Credential verified | A specific licence, council registration, association membership or approved-agency standing — confirmed with the body that issued it, not with the provider. | The named credential was confirmed with the named body on a named date. | That every credential claimed was checked. Only the credential named on the profile was checked. |
| Track record verified | Selected references or completed projects, sampled independently by us. | Only the listed projects or references were checked, on a named date. | That capability is guaranteed, that other projects went the same way, or that your project will. |
| TARISA monitored | Current work under a written monitoring scope, with a recurring evidence process. | A specific named project is under active TARISA monitoring right now. | That the provider is monitored generally. Monitoring is project-specific and it ends when the assignment ends. |
Four habits worth having when you read a profile.
Read the dates
Every status carries the date it was performed and the date it expires. A credential confirmed in 2024 tells you about 2024.
Read what is absent
A profile showing identity verified and nothing else has been checked for identity and nothing else. That is not a criticism of the provider — it is information about the check.
Keep the sources apart
What the provider says about themselves, what we verified, and what past clients said are three different things, presented separately for a reason.
Look for the advertising label
Featured placement is labelled. It is paid, it does not affect organic position, and it says nothing about the provider’s standing.
Nothing here is permanent.
Identity is refreshed at least annually. Premises at least annually, and immediately after a stated relocation. Credentials at least annually, and immediately after the issuing body changes a registration. Track record does not renew — it is a sample from a date, and it stays presented as one. Monitoring status is live only while the assignment runs and is removed when it ends.
Where a status has lapsed, the profile says lapsed. It does not quietly disappear.
When a status is pulled.
We can restrict, suspend or remove a provider where there is a material complaint pattern, evidence of fraud or misrepresentation, a credential that turns out not to exist or to have been withdrawn, refusal to allow a scheduled refresh, or conduct that puts clients at risk.
The provider is told why and can appeal to someone who was not involved in the original decision.